“Tell me, what it is you plan to do with your one wild and precious life?”
Earning trust from
Supporting business leaders at the world's leading bank, and customers at the UK's largest established financial institution from requirements to strategy
Leading healthcare organisations such as UKHSA and global pharmaceuticals on digital and mobile solutions
Renowned universities such as the University of Dundee, and exciting educational startups, on innovative teaching and research projects
Over 20 years of experience in digital projects
Collaborating with risk to ensure, compliant digital banking platforms meet new FCA Consumer Duty regulation, to ensure complex product are understood by our most vulnerable pension customers
Ensuring compliance with HIPAA for US Healthcare, while working with highly vulnerable patients across the USA for a EU based pharmaceutical
Implementing GDPR-compliant processes while working remotely with vulnerable children, for a national educational organisation during the global pandemic
Facilitating leaders from insight to strategy
Expertise in research and coaching gives me a range of skills for working with technical experts and goal driven leaders, empowering them to be the transformation they want to see
Structured workshops for aligning stakeholders vision and facilitating efficient and productive discussions ensures steady progress toward defined objectives with measurable results
Capturing and communicating visually compelling and precise diagrams for operating models, requirements gathering, journey maps, service blueprints, customer personas and complex systems processes
Drawing from academic research and industry best practice
Innovative research analysis methods to capture life-changing insights, and decisions with precision, pivoting products to new customer-centred solutions
Major digital transformation projects that break down organisational silo's to create efficiencies and empower workforces
Cutting edge science to inform Digital Behaviour Change Technology, and technically complex projects in Big Data and Artificial Intelligence